Refund Policy

At Leading Lights, we aim to provide clear information about our courses, educational programs, digital learning resources, and related services so that learners and customers can make informed decisions before making a payment.

Course and Service Payments

Fees paid for courses, programs, events, digital educational resources, or other services offered by Leading Lights are generally non-refundable once the payment has been successfully completed and the enrolment, access, or service has been initiated.

Before making a payment, users are encouraged to review the course or service information, including the applicable fee, duration, schedule, sessions, eligibility requirements, and other relevant details.

Cancellation and Refund Requests

Unless otherwise specifically stated for a particular course, program, or service, Leading Lights does not provide refunds for cancellations made after payment and confirmation of enrolment.

Any refund request should be submitted as soon as possible with the relevant payment and enrolment details. Each request will be reviewed based on the circumstances and the applicable terms of the particular course or service.

Duplicate or Incorrect Payments

If you believe that you have made a duplicate payment or that an incorrect amount has been charged due to a payment or technical error, please contact us with the relevant transaction details. After verification, Leading Lights may process an appropriate correction or refund where applicable.

Payment Failure

If a payment is unsuccessful or is debited from your account without a successful course or service registration, please contact us with the transaction details so that we can verify the payment status and assist you.

Changes to Courses and Programs

Leading Lights may occasionally change, reschedule, postpone, or discontinue a course, program, or event due to circumstances such as insufficient enrolment, instructor availability, technical issues, or other operational requirements. Where applicable, affected learners will be informed about the available options.

Contact Us

If you have any questions regarding this Refund Policy or a payment made to Leading Lights, please contact us at:

Leading Lights
P-25, 2 No. Chit Nayabad
N.R.S. Housing Co-operative Society Ltd.
Kolkata - 700094, W.B. India
Email: info@leadinglights.co.in